DELIVERY
For home deliveries, you can track your order through the link on your despatch email. For click and collect orders, you will receive a text and email to let you know that your order is ready to collect from your chosen store.
Delivery: Weather disruptions
Due to recent adverse weather conditions, deliveries to some areas of the UK may experience delays. Please refer to the PDF provided for details on the affected areas. We apologise for any inconvenience and appreciate your patience as we work to deliver your orders as quickly as possible Delivery weather disruptions
Free Standard Home Delivery (Orders Over £49.99)
By spending over £49.99 online, you will qualify for Free Standard Home Delivery. We reserve the right to vary the terms of this promotion at any time, or to withdraw this promotion altogether.
*Excludes items that have a £10 large item delivery cost.
Standard Home Delivery (£3.99)
Standard Home Delivery orders should arrive within 5 days, and deliveries are made 7 days a week.
EXCEPTIONS:
Please Note: The following exceptions below are UK Mainland Delivery Only
Luggage deliveries may exceed standard delivery times.
Next Day Home Delivery (£4.99)
Order before 10pm Sunday-Friday for home delivery the next day. Orders placed between 10pm on Friday and 10pm on Sunday will be delivered on Monday. Orders placed after 10pm on Sunday will be delivered on Tuesday.
Next Day Click & Collect (£1.99)
Order before 10pm Tuesday-Friday to collect in store the next day. Orders placed between 10pm on Saturday and 10pm on Sunday will be ready to collect in store on Monday. Orders placed after 10pm on Sunday will be delivered on Tuesday.
Please note our next day delivery service and next day click & collect service is not available for the following locations:
- Inverness
- Boucher Road
- Craigavon
- Newtownabbey
- Londonderry
- Elgin
- Newtownards
Please note our next day delivery service and next day click & collect service is not available on selected items due to their size/weight. Products typically affected are:
- Charity products
- Hyacinth drawer units
- Plastic storage drawers
- Large storage boxes
- Mirrors
- Large photo frames
- Narrow wooden units
- Rugs
- Large luggage
- Lighting